If you want to get in touch with us, use one of the addresses given below. Any comments and suggestions that help to improve our website services are more than welcome. If there are any questions that have not been dealt with in our help-sections, just contact us. Use one of the addresses provided below:

Order via email/customer service
0800 279 2888
Opening hours: Mon - Fri. 08:30 - 17:00

Our postal address (UK):
Ulla Popken GmbH
P.O.Box 382
MK40 2WZ

Our postal address (Germany):
Ulla Popken GmbH
Am Waldrand 19
26178 Rastede

Our bank details:
Ulla Popken GmbH
Norddeutsche Landesbank
IBAN: DE46 2905 0000 3006 9540 10

The European Commission  has provided an Online Dispute Resolution website which can be found at
We are neither bound nor willing to participate in a dispute settlement before a consumer mediation body.